I'm the geek that Seth warned you about. I love to take monotonous tasks out of my day (and my co-worker's days). The tools you use every day can automate repetitive tasks to get you on to more important things.
You would be surprised at how quickly you can increase your productivity by understanding some of the basic stuff that Microsoft Office can do. In your business, you probably find that there are certain phrases you have to type over and over again, like 'Thank You', the name of your company or your name. One of the easiest things you can do is use Microsoft's 'AutoCorrect' feature in Word to put in a two or three letter shorthand for what you'd like to type and have AutoCorrect put the word in for you. In the insurance business, I use 'underwriter' and 'plus taxes and fees' quite a bit. In Word, I asked AutoCorrect to change 'uw' to 'underwriter' and 'tf' to 'plus taxes and fees'. I also have it change 'rts' to the name of my company 'R-T Specialty'. When I type, 'endo' automatically changes to 'endorsement', and 'ty' changes to 'Thank You'. These little things will only save a few seconds in each sentence, but that's really going to add up over a year.
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